(5.0 / 5)1583+ Ratings

Huckberry Reviews

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Overall Rating

5.0
5 Reviews
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About Huckberry

Huckberry.com is a one-stop men's shop that is both a lifestyle retailer and a media brand. It is trusted by millions of guys as their go-to source for discovering the world's highest quality apparel, footwear, and gear to inspire and equip a more active, adventurous, and stylish life. The website offers a variety of products designed with purpose, quality, and built to last. They also provide a real-time roundup of the latest gear to hit their site, from limited exclusives to fresh new styles. In addition, they offer a support section where customers can find answers to frequently asked questions about their products, including size guides, stock notifications, and warranty information. If a customer is interested in their offerings, they can request a catalog from the website. The company was founded in 2011 by Richard & Andy, who quit their jobs to start Huckberry out of their apartments. Their goal was to create a platform that promotes an adventurous life. They promise to deliver the best value to their customers, making every morning better with their products.

Huckberry Pros & Cons

Pros and Cons of Huckberry

Pros:

  • Product Variety: Huckberry offers a wide range of products, including clothing, footwear, and outdoor gear, appealing to various customer needs.
  • Quality Items: Some customers report that items from their in-house brands, such as Flint and Tinder, are of high quality and durable.
  • Free Returns: The company provides a free return policy, making it easier for customers to return items that do not meet expectations.
  • Unique Finds: Huckberry often features limited edition and unique products that are not commonly found elsewhere.

Cons:

  • Customer Service Issues: Many reviews highlight significant problems with customer service, including long response times and difficulty in resolving issues.
  • Inconsistent Quality: Some customers have reported receiving items that do not match the advertised quality, with complaints about poor construction and fit.
  • Shipping Delays: Several users have experienced delays in shipping, leading to dissatisfaction regarding order fulfillment.
  • Refund Complications: Issues with processing refunds have been noted, with some customers unable to receive their money back promptly after returns.

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Huckberry Customer Reviews (5)

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Fifi Lanteigne
Fifi Lanteigne
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Feb 16, 2023
Melissa Melo
Melissa Melo
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Feb 15, 2023
Barbara Ewing
Barbara Ewing
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Feb 14, 2023
Khavazh Bazhaev
Khavazh Bazhaev
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Feb 14, 2023
Callum Banks
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Feb 13, 2023

Huckberry Customer’s Q&A

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Huckberry Features and Benefits

Huckberry.com is a unique online retailer that combines lifestyle and media elements. Here are some key features and benefits:

  • Discover Emerging and Established Brands: Huckberry offers a wide range of products from both emerging and established brands.
  • Gear Not Stuff: The products are designed with purpose, ensuring quality and longevity.
  • Designed with Purpose: Products are carefully curated to ensure they serve a purpose and are built to last.
  • Quality and Built To Last: The products are made to withstand the test of time.
  • The Best Value: Huckberry strives to offer the best value for its products.
  • Storytelling: The site uses storytelling techniques to provide background information about the products.
  • Curation: Huckberry curates the best products for its customers.

These features and benefits make Huckberry a go-to source for high-quality apparel, footwear, and gear. Enjoy exploring Huckberry.com!

Huckberry Pricing

Pricing Overview

Huckberry offers a diverse range of products, including clothing, footwear, accessories, home goods, and outdoor essentials. Prices are listed in US Dollars and vary by item.

Key Pricing Details

  • Standard Pricing: Items generally fall into various price ranges, with many products priced from $50 to over $200.
  • Sales and Discounts: Huckberry frequently provides discount codes and promotional offers, allowing customers to save on select items.
  • Shipping Costs:
    • Standard shipping within the contiguous U.S. is $4.99.
    • Expedited shipping costs $14.99.
    • Orders over $198 USD qualify for free shipping.
  • International Orders: Shipping fees for international orders under $198 USD are calculated at checkout, while orders over this amount also ship for free, though additional customs fees may apply.

Product Examples

  • Flint and Tinder products typically range from $168 to $198.
  • Various other brands and items may have different pricing structures based on their category and brand reputation.

Payment Method

Payment Methods

Huckberry accepts a variety of payment methods to facilitate a smooth checkout experience. The accepted methods include:

  • Affirm (for approved customers with a U.S. billing and shipping address)
  • American Express
  • Apple Pay (available via desktop, Safari, or mobile)
  • Discover Card
  • MasterCard
  • PayPal
  • Visa

Additionally, Huckberry gift cards and store credit are valid forms of payment. However, pre-paid gift cards are not accepted, and split payments using multiple methods are also not permitted. For purchases of $150 or more, Affirm can be used as a financing option, requiring the first payment at the time of purchase.

Huckberry FAQs

FAQ

Huckberry Return Policy?

Return Policy Overview

Huckberry offers a 30-day return window for most orders, allowing customers to return items unless marked as final sale.

Key Points

  • Free Returns: Customers can return items at no cost.
  • Refund Processing: Refunds typically take about 10 business days to process after the returned item is received at the returns center.
  • Exchanges: Exchanges for different sizes or colors can be initiated through their returns portal, subject to item availability. If an exchange isn’t available, a return for a refund is necessary before repurchasing the desired item.
  • International Orders: For international customers, direct exchanges are not offered. Items must be returned for a refund, and a new order must be placed for the desired item.

Non-returnable Items

Certain items are marked as final sale, including:

  • Underwear
  • Masks
  • Food and beverage products
  • Cosmetics and fragrances

For any further inquiries or specific situations, contacting customer support is recommended.

FAQ

Huckberry Alternatives

Here are some alternatives to Huckberry.com:

  1. Nordstrom: Known for over-the-top customer service and wide selection.
  2. Macy’s: An institution with noteworthy in-house brands.
  3. Bloomingdale’s: Similar to Nordstrom, but with a different selection.
  4. Neiman Marcus: Known for its range of designer goods.
  5. Bergdorf Goodman: Offers top-shelf designers and hot streetwear labels.
  6. Saks Fifth Avenue: Making a big push to be better positioned in the e-commerce era.
  7. Grand Trunk: A top alternative to Huckberry.
  8. Backcountry: Another great alternative for camping & hiking products.
  9. East Dane: A top pick for alternatives to Huckberry.
  10. Mr Porter: Another top pick for alternatives to Huckberry.

These stores offer a variety of products similar to those found on Huckberry.com. Happy shopping!

FAQ

How To Open A Huckberry Account?

To open an account on Huckberry.com, follow these steps:

  1. Visit the Huckberry website.
  2. Look for the Sign Up option.
  3. Provide an email address and create a password.
  4. Alternatively, use a 3rd party provider like Google or Facebook for a one-click account registration.

Remember to click "Log in" instead of "Sign up" if an account already exists. Enjoy shopping at Huckberry!

FAQ

About Huckberry.com Popular Products and Services?

Huckberry.com is an online lifestyle destination that combines outdoor advice and inspiration with the tools, clothes, and gear needed for adventures. The platform is known for its laidback and friendly tone. It offers a range of products and services, including exclusive collaborations that can only be purchased at Huckberry. Examples of these exclusive items include Flint and Tinder’s iconic Waxed Trucker Jacket, an exclusive reissue of the 1999 Timex Ironman watch, and a Crocs Cowboy Boot collab. In addition to these unique products, Huckberry also offers a spring catalog featuring the latest and greatest in men's gear, clothing, and accessories. The catalog is designed to inspire customers with the stories behind the products. Despite offering high-quality products, Huckberry strives to offer the best price to its members at all times. This commitment to value is part of Huckberry's product promise, which emphasizes gear designed with purpose, quality, and built to last.

FAQ

Huckberry.com Return Policy?

Huckberry.com has a detailed return policy. Orders placed between November 1st and December 31st are eligible for return by January 31st of the following year. Standard orders are eligible for return within 30 days unless otherwise stated as final sale. Free returns are offered on most orders sent to U.S. addresses, excluding final sale items. International customers outside the U.S. are responsible for return postage. Returned items must be in brand new, unworn condition and must not have been worn, altered, washed, or damaged. They must include original packaging and tags. Some items are not returnable to Huckberry but are returnable to the original vendor. Certain product categories are ineligible for return, including face masks and coverings, underwear, grooming products, food/drink items, and items marked as final sale.

As for the shipping policy, Huckberry offers Standard shipping at a flat rate of $4.99 and Expedited shipping at a flat rate of $14.99 for orders heading to the contiguous 48 US states. Shipping fees for international orders under $198 USD will be calculated at checkout. International orders over $198 USD automatically ship for free. Additional customs fees, carrier fees, or duties may apply, depending on the charges imposed by the destination country or shipping carrier. Processing times for each product can be found on individual product pages under the "Add to Bag" button, as well as in the order confirmation email that you’ll receive immediately after placing your order. Delivery windows are estimates only and may vary depending on carrier volume. Shipping rates and promotions are subject to change during peak holiday seasons.

FAQ

About Huckberry.com Prices and Cost?

Huckberry.com is an online destination for discovering and shopping the world's coolest gear. The site offers a wide range of products, including clothing, footwear, accessories, home goods, and outdoor essentials. The prices for all products are given in US Dollars.

As for shipping, there are several options available. For domestic orders within the contiguous 48 US states, there is a flat rate of $4.99 for standard shipping. Expedited shipping is available at a flat rate of $14.99. Orders over $198 USD automatically ship for free, although some items may be excluded from free shipping promotions due to their size or weight.

For international orders, shipping fees under $198 USD will be calculated at checkout, while orders over $198 USD automatically ship for free. However, additional customs fees, carrier fees, or duties may apply, depending on the charges imposed by the destination country or shipping carrier.

Please note that non-mainland US territories are not included in the $98 USD free shipping. Shipping fees to locations such as Alaska, Hawaii, American Samoa, Guam, the Marshall Islands, Puerto Rico, and the US Virgin Islands will be calculated at checkout.

It's important to remember that these details are subject to change and it's always a good idea to check the latest information on the Huckberry website or contact their customer support for the most accurate details.

Hope this information helps! If you have any other questions, feel free to ask.

FAQ

How can I become a member of Huckberry?

To become a member of Huckberry, a simple sign-up process is followed. This involves providing an email address and creating a password. Alternatively, a one-click account registration can be used by authenticating through Google or Facebook. It's important to note that only the necessary information is collected to create the account through these third-party providers. If an account already exists with Huckberry, make sure to click on "Log in" instead of "Sign up".

FAQ

What other brands collaborate with Huckberry?

Huckberry has collaborated with several brands. Notably, Wolverine, a 139-year-old boot and clothing brand, and Buffalo Trace, the flagship bourbon from a highly awarded distillery, have joined forces with Huckberry to launch a special-edition Wolverine 1000 Mile boot. Another collaboration involved The Brown Buffalo, a cult-favorite bag brand, which partnered with Huckberry to produce a limited edition collection. This collection included some of The Brown Buffalo's most popular products, such as the "Concealpack" backpack. These collaborations highlight Huckberry's commitment to partnering with brands that share its dedication to quality and craftsmanship.

FAQ

About Huckberry.com Payment Method?

Huckberry.com accepts a variety of convenient payment methods to ensure a smooth checkout experience. These include Affirm, American Express, Apple Pay (via desktop, Safari, or mobile), Discover Card, MasterCard, Paypal, and Visa. In addition to these options, Huckberry also accepts Huckberry gift cards and store credit as valid forms of payment. However, it's important to note that Huckberry does not accept pre-paid gift cards and cannot accept split payment methods, meaning your order must be made using a single payment method. For purchases of $150 or more, Huckberry accepts payments by Affirm for approved customers with a U.S. billing and shipping address. Affirm is a financing alternative to credit cards that offers instant financing for online purchases. All Affirm customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Affirm to make your payments early. Affirm will then adjust the amount owed accordingly. You can log in to your Affirm account anytime to view your payment schedule or make a payment before the next due date.

FAQ

What are some popular products on Huckberry?

Huckberry is a popular online retailer known for its quality-made, hardwearing goods. Some of the popular products on Huckberry include:

  • The James Brand Elko Pocket Knife: This is a handy and compact tool that's perfect for everyday carry. It features a single blade that opens to a compact 4.3-inch length and has a slip joint lock. The reverse side has a pry bar that can double as a key ring, bottle opener, or flathead screwdriver.

  • The Slub Pocket Tee from Forty Five: This t-shirt stands out for its attention to detail and superior fit. It's made from sturdy slub cotton that's softened by its garment dyeing process, giving the tee heft while still keeping its softness.

  • Levitating X Whiskey Cup: This is a unique product that's been called the world's first levitating cup. It's perfect for enjoying your favorite whiskey.

  • Howler Brothers Sunset Scout Shirt: This shirt is ideal for outdoor activities and casual backyard BBQs. It features an old-school camp collar and is made from textured cotton.

  • The James Brand Mehlville Carabiner: This durable carabiner is perfect for keeping track of your keys and other essentials. It's made from sleek aluminum and doubles as a bottle opener.

  • Symbol Audio Aero LP Storage Cabinet: This is a must-have for audio enthusiasts and vinyl collectors. Each of the Aero LP Storage Cabinet’s two bins can hold up to 120 records each.

  • Taylor Stitch Everyday Blazer: This blazer is a classic piece that's perfect for any occasion. It's made from high-quality materials and designed to last.

These are just a few examples of the wide range of products available on Huckberry. The retailer offers an array of hard-wearing, long-lasting, and classic goods for every budget and taste.

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